Polite reminder to all patients.
Please note that when booking an appointment with a GP via Telephone Consultation or Face-to Face - all bookings are x1 Patient per Appointment. If an additional family member also requires time with a Doctor, then a separate appointment must be made.
If you require Medical attention when the surgery is closed please call,111 and they will advise accordingly.
If it is an emergency call 999.
Very Important Incident: There was a burglary at Gants Hill Medical Centre on Wednesday 15th June 2022. One laptop was missing which contained about 10 to 12 patient reports. If anyone comes across any patient documents relating to Gants Hill Medical Centre we would appreciate it if you return them to Gants Hill Medical Centre.
We have been guided by CCG and our Data Protection Officer.
Book Appointments Online - Patient Access
From Monday 24th January 2022 we will be increasing our access on how appointments can be booked. We will be trialling online booking via the Patient Access website/App.
Patients will be able to log into their Patient Access account and book an appointment to speak with a GP.
All Patients who would like to use this service will need to initially register for a Patient Access account.
If you need help or assistance with setting up your account please contact our Reception team who will be happy to guide you.
You may still call Reception to book your appointment if you do not wish to book online.
All appointments booked online will be Telephone Consultation.
Please be advised that when booking your appointment online you will be given a time slot.
This is an 'approximate time' and not the exact time the Doctor will be calling you.
We will be monitoring this service over a trial period - feedback during this time will be welcome.
Please note that the E-Consult service will continue as usual.
Med 3 Certificates (Sick Notes)
Please be advised that when requesting a Sick Note from the GP; Patients are expected to have Self-Certified for the first 7 days.
Covid Vaccine 3rd dose/booster - UPDATE
Further to our earlier message, we have now been updated that Pfizer 3rd dose is being booked by appointment.
If you had your 2nd dose of Pfizer 6 months ago or more; you will receive an invitation text message from Healthbridge with a Link to book your 3rd dose.
You can also contact Healthbridge directly on 02045068833 or via email: firstname.lastname@example.org Please include your Full Name and NHS Number.
Covid-19 Notice - September Update
We are currently waiting on further supply of the Pfizer Vaccine.
Once the vaccine is made available to us we will resume our weekly vaccination clinic on Fridays.
If you are over 18 you will be able to book your 1st or 2nd dose via AccuRx using the link sent to your mobile phone. If you do not have a link please contact our reception.
For AstraZeneca (Oxford) Vaccine related queries
please call our dedicated line on
GPDPR (General Practice Data for Planning and Research)
The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this. For further information and to opt out please follow the link below. Deadline and submission of form is 30th September 2021.
General Practice Data for Planning and Research: NHS Digital Transparency Notice - NHS Digital
Access to Phlebotomy at Gants Hill Medical Centre is changing.
From Monday 12th July 2021 Gants Hill Medical Centre will be a Phlebotomy Site for Cranbrook's PCN (Primary Care Network)
If you need to book a Blood Test this will need to be done on the Central Online Booking System called 10 to 8.
Please go to the 10 to 8 Booking Page by typing 10 to 8 book a blood test online and follow the steps.
Please speak to our Reception Team if you need further advice on how to book.
We urge everyone eligible who has not yet had their first vaccine to book on the national booking system or call 119.
If you have had your first vaccine, please make sure you have your second vaccine to ensure maximum protection.
If you have specific concerns about taking the vaccine and would like to talk to a health professional please contact your GP.
There is comprehensive information, guidance, and answers to questions, including vaccination information for pregnant women, frontline health and social care staff and carers at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk)
Getting the help you need
Some consultations are over the phone and via video but we will assess your situation and invite you into the practice if needed.
We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.
Due to the COVID 19 pandemic we want to protect our patients and staff, and for your safety we are changing the way we manage your care to reduce unnecessary trips to the surgery. It is very important that you do not attend the surgery unless invited to an appointment. If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature within the last 7 days then please do not attend the surgery – if well, you are advised to stay at home for 7 days – Please if you are unsure then use the NHS 111 online coronavirus service that can tell you if you need further medical help and advise you what to do.
For all other queries please consider using our online portal – E-consult - available on the surgery website – or stay on the line to book a telephone call or video call with a GP. Prescriptions should be collected from your chosen pharmacy. For your safety and the safety of our other patients, please only attend the surgery if you have been asked to come for an appointment
The online appointments booking service is suspended until further notice.
Thank you for your patience.
Coronavirus (COVID-19) is a new illness that can affect your lungs and airways.
What's the risk of catching coronavirus in the UK?
The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.
Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.
How coronavirus is spread
Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.
Similar viruses spread in cough droplets.
It's highly unlikely coronavirus can be spread through packages from affected countries or through food.
How to avoid catching or spreading germs
There's currently no vaccine for coronavirus.
But there are things you can do to help stop germs like coronavirus spreading.
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin immediately
wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
try to avoid close contact with people who are unwell
do not touch your eyes, nose or mouth if your hands are not clean
If you've been to China or other specified areas in the last 14 days, follow the advice on this page for returning travellers.
Symptoms of coronavirus
The main symptoms of coronavirus are:
a high temperature
shortness of breath
Update on 4th March 2020
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
These can be accessed at: https://111.nhs.uk/service/covid-19
How to isolate yourself if you could have coronavirus
If there's a chance you could have coronavirus, you may be asked to isolate yourself.
This means that for up to 14 days, you should:
stay at home
not go to work, school or public areas
not use public transport or taxis
ask friends, family members or delivery services to carry out errands for you
try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food
While the risk to people in the UK is low, these steps can help reduce the possible spread of infection.
Treatment for coronavirus
There is no specific treatment for coronavirus. Treatment aims to relieve the symptoms while your body fights the infection
Gants Hill Medical Centre
Flu vaccinations are available for patients who are eligible. If you are not sure of your eligibility please call the practice to check.
If you are due for a Health check, diabetes check, asthma check or a blood pressure check please call reception and book an appointment.
Gants Hill Medical Centre is Proud to announce that we have been inspected by CQC on 17th November 2016 and given an overall rating of Good for our Premises and Clinical Care! Click on the link here to view the report: GHMC CQC Report
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction
PLEASE UPDATE YOUR ADDRESS AND CONTACT DETAILS WITH US.
If your GP does not have an accurate record of your name and address then your GP or hospital may not be able to contact you with important information about your health. Please read the attachment below for further information.