Welcome to Gants Hill Medical Centre

Our practice aims to provide a friendly, courteous, effective and professional team. We listen to our patients' comments and complaints and try to make an improvement plan in accordance with the results. We are always open to ideas, suggestions etc.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.



The surgery operates its own complaints procedure under NHS regulations. All complaints must be addressed, in the first instance to the Practice Manager. Please ask a receptionist for a complaints form. The practice may need to provide information about the patient, and treatment they have received, to insurers or legal advisors.

To make complaints, please use the  Complaints Form.

The complaint can also be sent to the following email, addressed to the Practice Manager:


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website